Adversus is a browser-based dialer and a CRM system for companies working with telemarketing, fundraising, or appointment scheduling.
Intelligent campaigns optimize your call center efficiency by automating contacts and call flows. Make sure to only have high-opportunity conversations. Customize your dialing with numerous features.
With the automatic call recording feature, you can record all your calls. Administrate how and when your call should be recorded. Store, manage, and set up deletion flows to be fully compliant with ease.
Transfer and forward calls inside your team to organize and split up the sales process. Hand over an ongoing call directly from the dialer. Choose which agents and/or campaigns can receive forwarded calls.
Receive calls and callbacks. Handle inbound tasks between outbound activities. Set up flows to connect incoming calls to agents of your choosing and automatically forward calls.
Minimize waiting time between active calls. The Predictive dialing algorithm adjusts to average talk time, number of available agents, number of missed calls, etc. Furthermore, you can define the Predictive Dialer settings according to your needs.
At Adversus, we listen to our customers and their needs. We've built the system based on their feedback and we are constantly adding more features to accommodate them the best way possible.
We monitor all systems 24 hours a day, all year round, delivering a stable and reliable solution, regardless of the time zone.
Our support team is always ready to help you via chat, phone, and email. Experience 24/7 support like never before - free of charge.
We continuously focus on making the platform as intuitive as possible. Avoid getting confused and manage your work effortlessly.
Customize Adversus to your needs with countless functionalities. Set up dialing strategies and personalize the dialer.