This blog is made for folks who work with telesales, appointment scheduling or fundraising and want to get tips and tricks on how to improve their performance.
All of you working in a call center know what it feels like to be told 'no' throughout the entire day. In all honesty, it sucks. C...
Working remotely has rapidly become the new normal, and more and more companies are adapting their approach forward, working outsi...
Small contact centers are increasingly opening their eyes to the many advantages of processing, analyzing and utilizing data. Lear...
With so many choices and new products launched every day, it's tricky to choose the right automatic dialer, isn't it? Here, we are...
A demo presentation lays the groundwork for acquiring a new customer. You have their undivided attention, so make sure you're givi...
Many sales myths portray the ideal salesperson, which can give the wrong impression to newcomers. But what are the biggest myths, ...
