Register all relevant recipients for transfers. Choose specific users, campaigns, and customized internal or external extensions. If needed, add a note to describe each recipient.
Easily transfer calls to the right person with a simple click. During ongoing calls, choose from your pre-defined phone book or manually input the phone number.
Choose between two efficient transfer methods: Blind transfer, which forwards the call directly, or Attended transfer, allowing you to speak with the recipient before completing the transfer.
Your expert qualifying team performs outreach and engage with leads to see if your product or service is of any interest. They seamlessly transfer interested leads to the sales campaign with just one click.
Your sales team is active on the sales campaign and receives hot leads directly from your qualifiers - 'cause they're experts at closing! By doing this, your sales team will receive highly qualified leads and are more likely to close the sale.
Choose predictive, progressive, or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads.
Receive calls and callbacks. Let your agents handle inbound tasks between their outbound activity. Give them the tools to ease their job.
Automatically change phone numbers with Smart Caller based on region, leads, or time, and re-use previously successful numbers.
