Enable lead callbacks and empower agents for seamless inbound and outbound sales. Utilize the inbound feature in campaigns, allowing agents to handle inbound calls and callbacks directly in the dialer.
Customize inbound call handling for optimal efficiency. Ensure all inbound calls reach the right recipients by creating inbound users across campaigns.
How do you want to welcome inbound calls? Create a personalized welcome message for inbound callers and customize their experience during wait times.
Choose predictive, progressive, or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads.
Manage whom your agents have the possibility to transfer ongoing calls to. Let them transfer to specific users, campaigns, or external numbers.
Automatically change phone numbers with Smart Caller based on region, leads, or time, and re-use previously successful numbers.
