Enhance compliance with seamless deletion flows for call recordings - it's never been easier to simplify data management!
Take control of your campaign recordings - decide when and how to initiate conversation recording, and customize recording settings for complete flexibility. You are the decision-maker!
Enhance conversation quality with call recordings. Listen to sample recordings from key calls to verify lead registration accuracy, ensuring 'success' or 'not interested' status.
Documentation
Document the outcome of conversations by storing recordings in Adversus. Set up automatic deletion flows and be sure always to be compliant.
Quality assurance
Prevent errors by sending leads marked with specific statuses to a new campaign and start listening. After listening, choose exactly where they need to go.
Coaching
Coach employees by using their previous conversations. Immediately locate agent pain points or discover new best practices to use to your advantage.
Follow all activities live. Listen and whisper directly to your agents when they're on the phone, and take action when things happen, not afterward.
Create your own automated workflows and lean back. Journeys will take care of the rest. Keep an eye on events - and respond accordingly.
Go nuts in data. Warehouse lets you explore all your data on everything from leads to calls. Control and find whatever your want to with just a few clicks.
